Category Archives: Service

Brazil’s Severe Frost Leads to Coffee Price Increases

Posted on by

Coffee Shortage - price increaseBrazil’s most severe frost in the last two decades continues to destroy Brazilian coffee crops which account for one-third of all coffee produced worldwide.

On top of the severe frost, Brazil already experienced container shipping delays and a drought which hurt their crops too. All of these conditions have already begun to impact pricing.

As a result of the impact on coffee production, we have already seen a sharp increase in the market and want to let you know an imminent price increase on our coffee prices is inevitable. Please be mindful of this change, and stock up on all your coffee essentials beforehand.

Thank you for your cooperation and understanding, regarding the state of the coffee industry and how it affects Merus Coffee Express and its products and services. We will keep you informed as changes unfold, and we look forward to continuing to service you.

While we are not raising prices yet we wanted to let you know ahead of time so you can stock up and save!  If you have any questions please contact your sales rep. or route driver.

Safe & Healthy return to the Office… and COFFEE!

Posted on by

A Safe & Healthy return to the Office… and the COFFEE!

Over the last few weeks many of us have returned to the office in some capacity – maybe a couple days a week, or a couple hours in the morning.  Many more of us will be returning to the office in the next few weeks with many things on our minds.  At the front of most minds is the safety of employees and guests.  Washing hands, staying distanced and staying home when sick are well known guards for the spread of this virus.  Many are asking more challenging questions regarding their environment.  Particularly concerning the breakroom.  So, what do we do about the all-important coffee brewer!

Coffee is still important in your office

For decades, the coffee brewer has been central to the American workplace.  It has almost replaced the water cooler as the place where office life and ideas are shared.  Early in the morning, at lunch, or on a much-needed break, we often crave both the camaraderie and the comfort of a warm cup of coffee.  For companies like Merus that take their office culture seriously, we encourage the conversations that happen around that first (or fifth!) cup of coffee.  However, given the present circumstance we must think a bit differently about safe caffeinating.

Below are a few ideas from us to you:

Sanitize

  • make sure you are sanitizing high touch areas a couple times a day. Handles to refrigerators, doors, counters and other common touch areas need to be cleaned often to help minimize the spread of disease.  You may want to assign a person to do morning wipe down, post-lunch wipe down, and end of day wipe down.

Separate

  • you may be fortunate to be in an office where the breakroom is large enough to accommodate many employees even adhering to distancing rules. However, most of us are not!  So, consider creating a rotating break time schedule so that there are fewer people congregating in that small area.  Maybe divide your staff by last name, or where they sit in the office or something that is easy to communicate.  You also may want to consider adding a coffee station or two in the interim, again to spread out people enjoying their coffee.

Minimize

  • the less people involved in making the coffee the better (many offices would love to have the problem of too many people making the coffee!). Consider having one person as your coffee brewer.  S/he would sanitize before brewing and then stage the coffee and sanitize the handle.  Then those who come to enjoy their cup could use a napkin or paper towel to pour, or a forearm to press down an air pot.

Enjoy

  • fortunately for the American workforce, coffee is an integral piece of the work puzzle. So, do not deny yourself or your employees the chance to get ready for the day with a great cup of Merus coffee.

Merus is ready to serve:

These are merely a few of the ideas we have heard and had.  We at Merus are fully operational and are ready for you however you move back into your offices.  We look forward to watching life get back to “normal” in the quickest and safest way possible.  Happy drinking!

 

 

 

 

– Jamie

Why we should kick bottle water coolers out of the office

Posted on by
no water bottles

No running out of water

For the past 50 years now companies in the U.S. have spent billions of dollars having bottle water delivered to their offices for their employees to drink.

Why bottled water?

Well, most people believe that bottle water is safer and healthier than tap water, but is it ?

According to the federal Food and Drug Administration bottle water standards are exactly the same as tap water. In fact much of the bottle water delivered to offices today comes from municipal water sources, in other words, TAP WATER.

Well then, the next logical question would be is bottle water pure? The short answer is….

Who Knows!

The Maximum Contaminate Level (MCL) is set by the EPA for tap water and adopted by the FDA for bottle water. MCL allows for a wide variety of contaminates to exist in both tap water and bottle water.

The modern solution to the old fashion bottle cooler is the filtered water cooler systems also referred to as ”Point Of Use Coolers”.

The POU cooler systems distributed by Merus Water Systems connect directly to a buildings water source and treat the source water with top quality filters for a clean fresh drinking water experience.

Merus Refreshment Services offer coolers with on board hot, Cold, and room temperature water. Merus coolers can even deliver sparkling water as well as on demand ice. The American office has changed and it’s time for office drinking water systems to change as well.

DRINK-A-DIEM.

 

Steve Bailey

Is Today’s Coffee Service Just Another Delivery Service?

Posted on by

Just Another Delivery Service?

Over the past few years we have seen a vast increase in the number of different products one can now have delivered directly to your door.

  • If you like to cook you can have groceries delivered.
  • If you love trying new eating establishments you can have food from any restaurant delivered.
  • You can even buy a brand new car and have it delivered right to your drive way

So why should “coffee service” be Just Another Delivery Service?

The truth is, like finger prints and snowflakes no two coffee lovers are alike so when you put fifty or sixty hardworking people in an office together it hard to find a selection of coffee products that everyone can be happy with.

An outstanding coffee service provider must be much more than just another “order taker”.  In order to handle to diverse needs of today’s office environment a service provider must have a vast product line, managed by employees empowered to do what it takes to meet the needs of their customers.

Merus Refreshment Services has carved out a unique space in the Office Coffee Service industry by understanding that coffee is more than a product,

 it’s an experience.
Service and Delivery Van

The Merus team has become the largest domestic coffee service supplier by simply delivering on one promise “ Merus Refreshment  Services will deliver a coffee experience to your team that will make your office a better place to work”

Shop Local

Posted on by

keep it localWe all know how important it is to “shop local” 

Shopping local means more of our money remains in our state, for the benefit of our state.

What about shopping local for service, specifically coffee service?

Using a local coffee service helps keep the dollars you spend local, you also gain the opportunity for a direct relationship with a supplier from your own community.

When you develop a strong relationship with a local vendor that supplier becomes a partner to your business.

However…

When you deal with a large national coffee service supplier you are often times relegated to just another “account number”.

 

Merus Coffee Express we work hard to make sure every encounter with a customer is an opportunity to not only to deliver a great customer experience but also the opportunity to build a strong relationship.

 

Remember, when faced with the task of picking a office coffee service partner   “put you money where your house is” 

Steve Bailey

CEO/Chairman
Merus Refreshment Services, Inc.